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T: 01308 427464

Booking and Cancellations

Booking a class:

We recommend members and non-members book fitness classes in advance to avoid disappointment. Booking opens from 6.45am for members and 8am for non-members, seven* days before the class. Booking is on a first come, first served basis. You can book in person or over the phone on 01308 427464.

*eight days in advance for All-inclusive members

Please check in at reception before your class and if you have booked over the telephone, pick up your booking receipt. Please present your booking receipt to the instructor when you attend the class.

Please note: members can pre-book themselves plus one further member at the same time.

Cancellations:

If you need to cancel please do so six hours or more before the class so we have a chance to re-allocate your place. A £5 no show charge will be applied to members who don’t give six hours notice. Pre-paid (non-member) bookings will not be refunded if missed or not cancelled before the six hour cut off.

We don’t take back to back bookings for fitness classes or badminton and squash courts as demand is so high.